Campaigns
Supported by
Deliverability
Built from the platform's own email log, not pulled from SendGrid — so it covers 12 months (SendGrid's own activity view keeps 3 days) and can break results down by message type, which SendGrid cannot.
All email
Every email the platform has sent, campaign or not, as reported back by SendGrid.
| Sent | Recipient | Type | Status | Opens / clicks |
|---|---|---|---|---|
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Applicant emails
Emails drafted automatically as Local Listener applicants move through the pipeline. Review, edit and send - nothing goes out until you click Send.
Waiting for review
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Stage templates - the wording used for each stage, and whether it drafts or sends automatically
Recently sent
Email campaigns
Across all campaigns
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New campaign
— contact(s) will receive this.
Only opted-in, non-unsubscribed contacts are emailed.
People can now choose "monthly highlights only" or "event invitations only" instead of
unsubscribing. This topic decides who those people receive - a General update goes only to
full subscribers.
Personalise anywhere with {{firstName|there}}, {{name}} or
{{organisation}} - the part after | is used when we don't hold that detail, so always
give one. Works in the subject, this preview line and every text block.
Inboxes show this next to the subject before anyone opens the message. Leave blank and
the opening words of your message are used instead.
The same tags as the CRM. The number on each tag is how many people it would
actually reach in the audience above, not how many contacts carry it - so it falls as you
add tags, and greyed-out tags reach nobody. Picking more than one narrows to contacts who have
all of them, so "Councillor" plus "North West" reaches only North West councillors.
Not available when a saved segment is chosen, since the segment carries its own filter.
Simple is one block of text. Designed lets you build a newsletter from headings,
images, buttons, quotes and two-column sections.
Plain text. Blank line = new paragraph. We add the People's Powerhouse header + an unsubscribe footer automatically.
Adds a green button under your message. Both fields are needed, and the link must start
https://. The link is repeated as text for anyone reading the plain-text version.