Supported by
Coast to Coast — People's Powerhouse, supported by the National Lottery Community Fund

Coast to Coast

A community listening platform. Capturing real voices and turning conversations into change.

📍 Works offline 🎤 Easy to use 🤖 AI analysis 🔒 Consent-first
PowerShare

PowerShare

Civic empowerment from your postcode. Find your representatives and the legal tools to hold them to account.

📍 Postcode lookup ⚖️ 71 legal tools ✉️ Draft letters 🆓 No login needed
Explore

Everything in one place

Four interconnected tools designed for listeners on the ground, researchers analysing data, and residents wanting to know and use their rights.

🎤 For Listeners

C2C Listener App

A mobile-first tool for field listeners to record community conversations and submit them for AI analysis, even in areas with no signal.

  • In-app audio recording with consent capture
  • Step-by-step guided submission flow
  • Offline recording with automatic sync
  • Exit reflection via voice or typed form
  • Wellbeing check after difficult conversations
Open Listener App
For Everyone

PowerShare

Enter your postcode and instantly see every level of your governance. Discover every level of government from parish to Parliament, and the tools to hold each one to account.

  • Full governance stack from postcode lookup
  • 71 statutory tools across 15 legal categories
  • Draft letters to your representatives
  • Rights guides and legal explainers
  • Track petitions, bills, and voting records
Open PowerShare
🎓 For Everyone

Community Wells Webinar Series

Conversations with community leaders, organisers, and policy makers from across the North of England. Watch the full series, free, any time.

  • Full recordings of every session
  • Conversations with leaders + organisers
  • Click any thumbnail to play in-page
  • New sessions added as they go live
  • Free, no sign-in required
Watch the series
📊 For Researchers

App Dashboard

The researcher view for reviewing submissions, listening to recordings, exploring AI-extracted themes, and generating insight reports. Also surfaces PowerShare activity, letters composed, and councillor profile claims for admins.

  • AI thematic analysis from every conversation
  • Audio player with speaker-separated transcripts
  • Geographic map of submissions
  • Wellbeing and safeguarding flag queue
  • PowerShare usage analytics (admin tab)
  • Export to CSV and PDF for reporting
Open Dashboard

From conversation to change

C2C turns community listening into structured insight, automatically, at scale.

1

Listener records a conversation

Using the mobile app in any community setting, park, café, doorstep. Works offline.

2

Audio is transcribed automatically

OpenAI Whisper converts the recording to text, separating the listener's voice from the community member's.

3

Claude AI extracts themes

Attitudes, experiences, barriers, actions, and flags, structured and ready to review.

4

Researchers see the insight

The dashboard surfaces patterns across hundreds of conversations for reporting and action.

Know your rights.
Use your power.

Most people don't know who represents them or what legal tools they have. PowerShare fixes that in seconds.

📍

Full governance stack from your postcode

Parish council to Parliament, every level of government that affects your life, instantly visible.

⚖️

71 statutory tools across 15 categories

Housing, health, education, employment, data rights, mental health, benefits, tools that place a legal duty on public bodies to act.

✉️

Draft letters in one click

Every tool includes a pre-written letter you can customise and send directly to the relevant authority.

Try PowerShare →
🏛️
Rishi Sunak · MP
Richmond and Northallerton
Parliament
🗳️
North Yorkshire Council
Cllr Jane Smith · Aysgarth Ward
Unitary
⚖️
Demand repairs under Section 11
Landlord & Tenant Act 1985
Housing
📋
EHC Plan · Children & Families Act
Section 36 · 20-week statutory duty
Education
🧠
Section 117 Free Aftercare
Mental Health Act 1983
Mental Health

Built for everyone in the community

🚶

Community Members

Find your representatives, understand your rights, and use legal tools to get what you are owed from public bodies.

🎧

Field Listeners

Record conversations in the community with a simple, guided mobile app that works even without signal.

🔬

Researchers

Review AI-analysed transcripts, explore emerging themes, and build evidence for reports and advocacy.

🏢

Partner Organisations

Councils, NHS trusts, and housing associations can connect their data and communities to the platform.

Frequently asked questions

Everything you need to know about PowerShare and the C2C platform.

C2C Listening Platform

What is the C2C platform?

Coast to Coast (C2C) is a community listening platform built for People's Powerhouse. It gives field listeners a mobile tool to capture community conversations, and gives researchers a dashboard to analyse those conversations at scale using AI.

Who is the Listener App for?

Field listeners who conduct one-to-one conversations in community settings such as parks, cafes, doorsteps, and community centres. The app guides them through recording a conversation, completing an exit reflection, and submitting everything securely.

Does the Listener App work without internet?

Yes. The app includes an offline recording mode. Conversations can be recorded without a connection and queued for upload automatically when connectivity is restored, so patchy signal in community settings does not block a submission.

How is consent handled?

Consent must be recorded before any submission is accepted. The app supports in-app digital consent, verbal consent with a timestamp, and paper consent with a reference number. The consent method and timestamp are stored permanently alongside the submission.

What happens after a conversation is submitted?

The audio is automatically transcribed using OpenAI Whisper, the listener's voice is separated from the community member's voice, and Claude AI extracts structured themes including attitudes and beliefs, experiences and stories, barriers and challenges, and actions and behaviours. The processed submission appears in the researcher dashboard, usually within a few minutes.

What is the exit reflection?

A short reflection the listener completes after each conversation. It covers three prompts (Everyday Life, Feeling Heard, Imagining Better) and a free-text summary. Listeners can record this as audio or complete it via a typed Google Form if they prefer.

What does the Researcher Dashboard show?

All submissions across your organisation, filterable by location, date, listener, status, and quality score. Each submission shows the audio player, full transcript, diarised transcript (listener vs. community member), AI-extracted themes, and the listener's exit reflection.

What AI analysis is applied to each conversation?

Claude AI (claude-sonnet-4-20250514) analyses the community member's transcript and extracts five structured categories: attitudes and beliefs, experiences and stories, barriers and challenges, actions and behaviours, and themes. It also flags anything requiring urgent attention.

How are safeguarding concerns handled?

Listeners can raise a wellbeing flag on any submission. Flagged submissions are surfaced prominently in the researcher dashboard and tracked in a dedicated queue so they are never missed. Researchers can escalate and add notes against any flagged record.

Is the C2C platform GDPR compliant?

Yes, fully. Before any conversation begins, the listener must explain the purpose of the recording, how the data will be used, and confirm that all data is anonymised before analysis. The speaker must verbally agree to proceed. That consent is recorded in the platform with a timestamp and method before the submission is accepted. No conversation can be submitted without a consent record in place. Data is stored securely, scoped to the collecting organisation, and never shared without explicit opt-in.

Can data be exported?

Yes. Researchers can export submissions as CSV or PDF. All exports are logged in an audit trail alongside any other sensitive actions such as viewing, sharing, or deleting a record.

PowerShare

What is PowerShare?

PowerShare is a free civic tool built by People's Powerhouse. Enter your postcode and it shows you every layer of government covering your address, your elected representatives, your rights, upcoming elections, and a suite of tools to help you take action.

What does the postcode search actually show me?

Your full governance stack: your ward and district councillors, county councillor (where applicable), combined authority mayor, and Member of Parliament. Each tier shows who holds the role, what they are responsible for, and how to contact them directly.

What are the statutory tools?

71 plain-English legal guides across 15 categories including housing, employment, benefits, healthcare, education, consumer rights, immigration, mental health, and data rights. Each tool explains what the law says, what you are entitled to, and who the right body is to contact or complain to.

What is the FOI request builder?

A guided tool that drafts a legally correct Freedom of Information request addressed to the right public body. Every public authority in England is required by law to respond within 20 working days. The tool is free and requires no account.

How does the letter-writing tool work?

A four-step guided flow. You choose your issue, select your tone (formal, concerned, urgent), and the tool drafts a letter pre-addressed to your MP or councillor. You can edit it freely and send via email or WriteToThem.

What elections information is available?

Upcoming elections in your area pulled live from Democracy Club, including local, combined authority, and parliamentary elections. You can view candidates, check registration deadlines, and find your polling station.

What does the Council Spending Explorer show?

How your council allocates its budget across services, links to open spending data and published annual accounts, and a direct path into the FOI builder if you want to ask specific questions about expenditure.

What is the Political Literacy section?

Six interactive explainers covering how Parliament works, how laws are made, what devolution means for your area, how to hold power to account, and more. Each module includes a short quiz so you can test your understanding.

Is PowerShare free to use?

Yes, completely free. No account needed, no data stored, no adverts. It works in any modern browser in England.

Does PowerShare work outside England?

Currently England only. Governance structures in Scotland, Wales, and Northern Ireland are different and not yet supported.